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As some New Yorkers still wait for tax refunds, state blames outside contractor: The Real Deal

Some New Yorkers are still waiting for the state tax refunds and now we know The Real Deal from the State Department of Taxation and Finance on what caused the delay.
Albany (WSYR-TV) – Some New Yorkers are still waiting for the state tax refunds and now we know The Real Deal from the State Department of Taxation and Finance on what caused the delay.

The state says New Yorkers can expect their tax refunds by early August.

The vast majority of the state’s taxpayers received their refunds, but about 200,000 have not.

According to the state, the delay was caused by a change in contractors.

A new company was hired for this season to process returns filed by mail. But the transition from the state’s previous contractor of 18 years has caused significant delays for hundreds of thousands of refunds.

The department of taxation and finance says it has stepped in to speed up the process of any outstanding checks and provide quality assurance.

New York taxpayers will not be on the hook for the added costs associated with the effort. Any overtime wages or interest payments will be covered by the contractor.

Some NewsChannel 9 viewers are wondering why their returns didn’t include interest. By law, refunds that are issued after May 30 for timely filed return must include interest, but only on money that is over-withheld. Interest won’t be applied to money that is the result of refundable credits.

New York State encourages residents to file taxes online so that they will get their returns more quickly. Nearly 90 percent of all taxpayers filed their returns electronically in 2013 – an increase of 3 percent from last year. Only 58 percent filed electronically five years ago.

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