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Time running out for Karl’s Klocks repair: Your Stories

It’s a story you’ve been hearing on NewsChannel 9 for years: Customers leaving their clocks to be repaired by Karl’s Klocks in Syracuse and years go by before they ever see their clock again. This time, it’s a family heirloom, priceless to its owner.
Syracuse (WSYR-TV) -- It’s a story you’ve been hearing on NewsChannel 9 for years: Customers leaving their clocks to be repaired by Karl’s Klocks in Syracuse and years go by before they ever see their clock again. This time, it’s a family heirloom, priceless to its owner.

An antique mantle clock has been passed down from generation to generation in John Pirong’s family.

“The clock was a wedding present to my grandmother and grandfather,” Pirong explained. “It’s not so much that it function anymore, it’s more the fact that it was a wedding present.”

The clock needed a new motor, so Pirong dropped it off at Karl’s Klocks in February 2011. His girlfriend still has the claim check that says the clock would be repaired for $150, plus taxes and would be ready in one to two weeks.

“John was expecting to have it maybe in March 2011 and still hasn't seen it yet,” Pirong’s girlfriend Paula told NewsChannel 9.

They've both stopped by numerous times. Including in November, when Paula tried to pick up the clock for Pirong as a surprise Christmas present, but she heard only excuses.

“There's so much to do, too busy with the holidays, so I said it's been two years,” Paula continued. “I don't think we'll ever see it again, Honestly, I don't think he knows where it is.”

That's exactly what the owner told me when we went inside. The family heirloom is somewhere in his house or what you might call his overflow facility.

NewsChannel 9 confronted the owner who wouldn’t let our cameras inside his store, but he did tell us he’s going to take time to look for the clock and hopes to have it for them by 3 p.m. on Friday. However, it’s something they say they’ve heard before.

“It's really all that I have, as far as an inheritance from my grandmother and my grandfather,” Pirong said.

Got a question for the Your Stories team? We’ll try to answer it. Call 446-9900 or email YourStories@9WSYR.com.

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