Buffalo-area funeral home director accused of scamming customers out of $49,000

BUFFALO, N.Y. (WSYR-TV) - A Buffalo-area funeral home director, now living in Liverpool, is being sued by the State Attorney General's Office for allegedly scamming customers out of $49,000.

According to the lawsuit, Elizabeth Wurtz, owner and operator of Wurtz Funeral Home in Erie County, failed to register the business as required by state law and was ordered to shut down in 2011.

Wurtz apparently ignored that order and continued to operate until last June, when she closed the funeral home, and moved to Central New York.

At least eight people, who made advance payments totaling $49,000, were never contacted, or refunded. 

“It is appalling that a funeral home director would betray the trust these families put in her. A family mourning the death of a loved should never have to worry about being swindled. That is why we are suing to recoup the thousands of dollars in losses for the victims, and help ensure this won’t happen to others,” said Attorney General  Eric Schneiderman.

The AG’s Office is seeking full restitution. They believe others may have been scammed. 

The Attorney General’s Office encourages any other consumers who made advance payments to the Wurtz Funeral Home and received no services in return to call its Buffalo Regional Office at 716-853-8400.

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