Refunds available for parents whose children made in-app purchases without their knowledge

SYRACUSE, N.Y. (WSYR-TV/CNN) - If your child bought an item in-app from Amazon’s app store without your permission, you may be able to get your money back.

On Tuesday, the Federal Trade Commission announced that refunds are now available for parents whose children made in-app purchases without their knowledge.

That includes buying upgrades in mobile games purchased through Amazon’s app store.

Last year, a court found Amazon responsible for items that children bought without parents’ permission.

The court noted that Amazon didn’t provide enough disclosures or ask parents to approve the purchases children made.

It did not require a password to make purchases in the apps.

According to the FTC, more than $70 million in charges may be eligible for refunds on in-app purchases made between November 2011 and May 2016.

In 2014, Apple and Google refunded customers whose children made purchases in their mobile app stores.

And the companies were forced to be more explicit about in-app purchases.

Click here to find out how to apply for a refund from Amazon.

You can also call Amazon at 1-866-216-1072 if you have any questions about your refund.

Additional details are available on the FTC’s website.


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