Elaborate Verizon scam: The Real Deal

Published 05/28 2014 08:48AM

Updated 05/28 2014 07:02PM

Syracuse (WSYR-TV) – Swindlers are using an elaborate scam targeting Verizon customers – and the Better Business Bureau wants to people to be aware.

The bureau says the scam begins with a phone call and the scammers use what’s called “spoofing” – in which the caller ID displays a call from “technical support.”

In a recorded message, the scammers tell the would-be target that they’re eligible for a voucher for the account.

The message then tells the person to go to a website to claim the voucher.

The website has different variations of web addresses, but most contain the word “Verizon.”

The websites are very convincing – with a professional quality appearance that incorporates Verizon logos and colors.

The site will prompt the user to verify their account and enter personal identification information that may include your Verizon ID, your password, and the last four digits of your Social Security number.

But instead of receiving a voucher, the target has compromised their personal information.

It you have any doubts about a message from Verizon, you should contact the company directly to verify its authenticity.

If there’s something you want to know The Real Deal about, call us anytime at (315) 446-9900 or email YourStories@LocalSYR.com.

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