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Emergency room wait times: How long will you wait to see a doctor at your hospital?

An emergency room is a destination for people with an urgent medical condition. But some hospitals provide doctors – on average – more promptly than others. The Federal Government recently released the wait times people can expect in emergency rooms throughout the country.
Syracuse (WSYR-TV) – An emergency room is a destination for people with an urgent medical condition.

But some hospitals provide doctors – on average – more promptly than others.

The Federal Government recently released the wait times people can expect in emergency rooms throughout the country.

Among Central New York hospitals, patients can expect the shortest wait times at Crouse Hospital, whereas patients who go to St. Joseph’s Hospital Health Center will likely wait more than an hour:

  • St. Joseph's Hospital Health Center: 1 hour, 42 minutes
  • Upstate University Hospital: 45 minutes
  • Rome Memorial Hospital: 45 minutes
  • Auburn Community Hospital: 44 minutes
  • Oswego Hospital: 42 minutes
  • Oneida Healthcare Center: 38 minutes
  • Cortland Regional Medical Center: 37 minutes
  • Crouse Hospital: 21 minutes

According to staff at St. Joseph’s, they see more ambulance traffic than other providers, meaning more serious cases – which takes up space and forces people with less serious illnesses to wait longer.

In addition, they say the new emergency room facilities have altered their workflow and that the staff is learning how to use the new space more efficiently.

“Changed the footprint completely. But when you change a footprint, you have to do different work flows. You have to learn how to manage the space differently,” said Dr. Sandy Sulik at St. Joseph’s.

Crouse’s facility is decades old, despite being the most efficient. Staff say Crouse will soon feature improved emergency facilities.

“We were originally, two years ago, at like 76 minutes. We've redesigned our entire front end process from the time when you enter to the time you see a provider to be as quick as possible to get the work up and care started,” said Dr. Michael Jorolemon at Crouse.

More information is available on the Medicare website.

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