LocalSYR

Mastercard scam: The Real Deal

A NewsChannel 9 viewer received a call claiming her Mastercard had been locked and instructed her to “press one” to fix the issue. She was next prompted to enter her card information and Social Security numbers.
Syracuse (WSYR-TV) - A NewsChannel 9 viewer received a call claiming her Mastercard had been locked and instructed her to “press one” to fix the issue.

She was next prompted to enter her card information and Social Security numbers.

She immediately hung up the phone, but wants to know if it is in fact a scam.

It is indeed. Mastercard says it would never solicit personal or account information from a cardholder.

The company instructs consumers to always safeguard personal information and to not respond to suspicious emails or phone calls.

If you think your account has been compromised, contact the issuing bank and forward information about the suspected scam to StopIt@mastercard.com.

If there's something you The Real Deal about, give us a call at (315) 446-9900, or you can email YourStories@9wsyr.com.

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