Glitch on NYS unemployment site fixed for users trying to certify claims

State News

(WSYR-TV) — Over the weekend, the New York State Department of Labor (NYSDOL) experienced a glitch that was giving some trouble when they tried certifying for their benefits online or over the phone.

According to the department’s Twitter account, the issue has been resolved but the volume of New Yorkers claiming benefits is high so web speeds may be slower than usual.

The NYSDOL says if you are still experiencing issues online, try clearing your internet browser’s cache or try a different device. You can also use the automated phone lines by calling 888-581-5812 for UI claims or 833-324-0366 for PUA claims.

Certifications can be made for benefits last week through Saturday, April 24.

Copyright 2021 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Live Doppler 9 Map Center

CNY View

CNY View

CNY View

Oswego Area

Oswego Area

Syracuse Area

Syracuse Area