(WSYR-TV) — The struggle during the pandemic is real and now this public service announcement is hitting the airwaves.
Gov. Andrew Cuomo apologized on Tuesday to the tens of thousands of New Yorkers who have struggled to file a claim for unemployment benefits with the New York State Department of Labor.
At his daily briefing on the state’s battle against COVID-19, Cuomo was asked about continuous troubles people who just lost their jobs encounter in trying to get unemployment assistance.
He said he is not satisfied with how the system is working, adding it was compounding the stress people are feeling after having just lost their jobs.
He says the state has hundreds of people working on it, and outside companies as well.
He told reporters he “apologized for the pain. It must be infuriating to deal with.”
Cuomo pointed out the website keeps crashing because of the huge numbers of newly jobless people trying to file a claim.
As Cuomo was speaking, the Labor Department put out a call for 200 additional staffers to assist in processing claims in both Albany and Endicott.