Ford F-150 software updates not available yet for some customers: Your Stories

Your Stories
Earns_Ford_80486-159532.jpg81533714

FILE- In this Feb. 14, 2019, file photo a wheel on a 2019 Ford Expedition 4×4 is displayed at the 2019 Pittsburgh International Auto Show in Pittsburgh. Ford Motor Co. reports earns on Thursday, April 25. (AP Photo/Gene J. Puskar, File)

BALDWINSVILLE, N.Y. (WSYR-TV) — Ford Motor Company announced two safety recalls for select 2011-13 Ford F-150 trucks back in February. 

One recall impacted 1.48 million vehicles in the country, including one belonging to a Baldwinsville couple. 

They’re waiting on a software fix that right now … doesn’t exist for their 3.5-liter engine truck.

Rebecca and John Yerian got a letter from Ford in March, detailing a recall affecting their truck.

“Unintended downshift into first gear can cause an abrupt wheel speed reduction, which can cause the rear tires to slide until the vehicle slows down,” John said.

Here’s the catch — the software to fix it hasn’t been made yet for their 2013 model.

“They said they have the software for the 2011 and 2012, but not for the 13s and 14s,” Rebecca said. 

In the March recall letter, Ford said the software is anticipated to be available by the second quarter of 2019. But the Yerians are upset that Rebecca has to keep driving the truck in the meantime.

Read the statement from Ford Motor Company: 

There is an available service fix for the safety recall for select 2011-13 Ford F-150 vehicles with 6-speed automatic transmission shift issues. The software dealers will use to update the Powertrain Control Module in affected vehicles is available for all but one engine configuration. We are working with our suppliers to make the software for 2013 model year vehicles with the 3.5-liter engine available as quickly as possible and customers will be notified via mail when it is available.

Read Ford’s full recall statement here.

If you have a question for the Your Stories team, give us a call at 315-446-9900 or email us at YourStories@LocalSYR.com.

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Your Stories Map

Click on each Your Stories icon on the map below for a link to previous answers to popular questions:

Live Doppler 9 Map Center

CNY View

CNY View

CNY View

Oswego Area

Oswego Area

Syracuse Area

Syracuse Area